Berlin, Germany: Europe Client Desk Producer - Ruptly

Job Vacancy: Europe Client Desk Producer - Ruptly

Location: Berlin, Germany

Ruptly Video News Agency is looking for a pro-active and customer-oriented client desk producer to help win new business and work with our exciting media customer accounts within the Nordic, Scandinavian and European territories.

Position to be based in Ruptly’s Berlin headquarters.

Required Skills
  •  Fluent in English and either a Scandinavian or Nordic language
  •  Persistent and proactive with customer service experience
  • Outgoing and comfortable on the phone and in person, who can build and maintain a personal and fruitful relationship with international media clients on a daily basis
  • Someone who understands how a newsroom works and can identify which content will work for which TV Channel or website
  • Enthusiastic team player, who wants to be part of a dynamic, progressive media company

Desired Skills
  • A keen interest and knowledge of the news media world within the region, who enjoys keeping up on trending subjects
  •  News media, commercial and/or content distribution experience preferred but not mandatory

How to Apply

Applications with attached CV and cover letter emailed to [email protected] with subject: “Europe Client Desk Producer”

  • Identify top tier clients – major news networks, programs and websites to target for Ruptly subscriptions and services in Nordic, Scandinavian Countries and Europe;
  • Create a working list by region with all pertinent contact information logging all updates daily;
  • Liaise with Client Desk Manager and Business Development for current client/prospect details and introductions;
  • Maintain an in-depth knowledge of Ruptly content/output at all times;
  • Maintain constant phone and e-mail contact, visits newsrooms and attend appropriate industry events to build relationships with news-gathers to help:
 Determine what Ruptly content is appreciated and used
 Identify new direction for Ruptly content development based on client input
 Detect and propose Ruptly services based on a deep understanding of client/prospect’s programming needs and issues
  • Analyze and prepare reports of feedback;
  • On call shifts to support client support;
  • Help maintaining current client accounts by constant contact and promotion of Ruptly content to editorial teams;
  • Eventually, oversee the Translation and adapt scripts, taking into account the nuances of the market
  • Identify top revenue share prospects and subscribers to digital produced content in the Nordic, Scandinavian and Europe territories.

Daily Responsibilities and tasks include:
  • Generating new prospects and business;
  • Liaise with newsroom on details of upcoming stories;
  • Assists constantly and consistently with client requests;
  • Maintain and generate industry research to add new partners in the territory;
  • Maintain digital partner relationships, identifying and handling digital requests for videos;
  • Daily ongoing research for Ruptly content which matches territory content needs (find and pitch to single vertical/genre shows and portals, etc.)
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