Berlin, Germany: Europe Client Desk Producer - Ruptly




Job Vacancy: Europe Client Desk Producer - Ruptly

Location: Berlin, Germany




Ruptly Video News Agency is looking for a pro-active and customer-oriented client desk producer to help win new business and work with our exciting media customer accounts within the Nordic, Scandinavian and European territories.

Where:
Position to be based in Ruptly’s Berlin headquarters.


Required Skills
  •  Fluent in English and either a Scandinavian or Nordic language
  •  Persistent and proactive with customer service experience
  • Outgoing and comfortable on the phone and in person, who can build and maintain a personal and fruitful relationship with international media clients on a daily basis
  • Someone who understands how a newsroom works and can identify which content will work for which TV Channel or website
  • Enthusiastic team player, who wants to be part of a dynamic, progressive media company


Desired Skills
  • A keen interest and knowledge of the news media world within the region, who enjoys keeping up on trending subjects
  •  News media, commercial and/or content distribution experience preferred but not mandatory


How to Apply

Applications with attached CV and cover letter emailed to [email protected] with subject: “Europe Client Desk Producer”

Duties
  • Identify top tier clients – major news networks, programs and websites to target for Ruptly subscriptions and services in Nordic, Scandinavian Countries and Europe;
  • Create a working list by region with all pertinent contact information logging all updates daily;
  • Liaise with Client Desk Manager and Business Development for current client/prospect details and introductions;
  • Maintain an in-depth knowledge of Ruptly content/output at all times;
  • Maintain constant phone and e-mail contact, visits newsrooms and attend appropriate industry events to build relationships with news-gathers to help:
 Determine what Ruptly content is appreciated and used
 Identify new direction for Ruptly content development based on client input
 Detect and propose Ruptly services based on a deep understanding of client/prospect’s programming needs and issues
  • Analyze and prepare reports of feedback;
  • On call shifts to support client support;
  • Help maintaining current client accounts by constant contact and promotion of Ruptly content to editorial teams;
  • Eventually, oversee the Translation and adapt scripts, taking into account the nuances of the market
  • Identify top revenue share prospects and subscribers to digital produced content in the Nordic, Scandinavian and Europe territories.

Daily Responsibilities and tasks include:
  • Generating new prospects and business;
  • Liaise with newsroom on details of upcoming stories;
  • Assists constantly and consistently with client requests;
  • Maintain and generate industry research to add new partners in the territory;
  • Maintain digital partner relationships, identifying and handling digital requests for videos;
  • Daily ongoing research for Ruptly content which matches territory content needs (find and pitch to single vertical/genre shows and portals, etc.)
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